IT Project Manager · Bydgoszcz, Poland

Mustafa
Fidan

IT Project Management graduate with hands-on experience in Agile/Scrum methodologies, stakeholder management, and cross-functional team coordination. Proficient in Jira, MS Project, Confluence, and Trello. Demonstrated ability to drive process improvements, manage project risks, and deliver data-driven insights. Multilingual (English C1, Turkish native, Polish B1). Currently completing an MSc in IT in Business at WSB Merito Bydgoszcz. Experienced in defining and tracking KPIs to measure project performance and operational efficiency.

Mustafa Fidan
01

Professional Experience

Data Labeler / AI Trainer
TELUS International Sp. z o.o.
07/2025 – 01/2026
Poland · Remote
  • Annotated and classified large-scale datasets to train AI models, maintaining accuracy rates above 90% across batches of 100+ records per day.
  • Participated in data validation and QA processes, reducing annotation error rates by ~15% through structured feedback cycles.
  • Identified systematic data inconsistencies and submitted actionable reports to improve pipeline efficiency and ML model precision.
  • Collaborated within a cross-functional remote team to meet daily production targets and quality benchmarks.
Career Development & Certification Period
Self-directed · Poland
04/2023 – 07/2025
Poland
  • Completed 9 professional certifications in project management, agile methodologies, and AI/ML, while actively pursuing an IT Project Manager role and enrolling in an MSc IT in Business programme at WSB Merito Bydgoszcz.
Pre-Accountant (Junior Accountant)
MSN Group Sp. z o.o.
10/2022 – 04/2023
Warsaw, Poland
  • Led process improvement initiatives across administrative and invoicing workflows, reducing document processing time by ~20% through requirements gathering and process standardization.
  • Prepared and managed employment contracts and legal compliance documentation for a team of 30+ employees.
  • Collected and analyzed operational metrics to support cost reduction initiatives, contributing to a 10% decrease in administrative overhead.
  • Provided English–Turkish translation services to support cross-team communication and client onboarding.
Sales Representative
TUNC Real Estate
03/2020 – 09/2022
Mersin, Turkey
  • Managed a portfolio of 50+ active clients, achieving consistent monthly sales targets through consultative selling and needs analysis.
  • Developed targeted sales strategies based on market research, increasing client engagement and repeat business by approximately 25%.
  • Coordinated cross-functional efforts across legal, finance, and operations teams to ensure seamless service delivery and client satisfaction.
Sales Representative
ISBIR Akdeniz Optic
07/2018 – 01/2020
Mersin, Turkey
  • Managed client portfolios and drove consistent sales growth, meeting or exceeding monthly targets for 18 consecutive months.
  • Analyzed market trends and customer preferences to adapt sales strategies, contributing to a year-on-year revenue increase.
  • Trained in technical product knowledge to advise customers effectively, maintaining a high satisfaction and retention rate.
Biology Teacher
UZAY VIP Kisisel Gelisim Kursu
09/2017 – 06/2018
Mersin, Turkey
  • Designed and delivered engaging biology lessons for groups of 20–30 students, improving class average exam scores by 18%.
  • Developed individualized learning plans for underperforming students, resulting in measurable improvement within one semester.
  • Collaborated with colleagues on interdisciplinary projects and maintained open communication with parents and school administration.
02

Education

Master's Degree · IT in Business
WSB Merito Bydgoszcz
IT Project Manager · 03/2024 – 03/2026
Bachelor's Degree · Biology
Abant Izzet Baysal University
100% English instruction · 09/2011 – 06/2017
03

Core Skills

Project Mgmt
MS Project Jira Confluence Scrum Agile Trello ProjectLibre Sprint Planning Backlog Management Stakeholder Management Risk Management SDLC Waterfall KPI Tracking Change Management Cross-functional Coordination
Data & AI
Data Annotation QA for AI Data Labeling ML Datasets Data Validation Data Collection Report Writing Process Improvement
Technical
Microsoft Office Suite Google Workspace HTML Cisco Networking
Soft Skills
Critical Thinking Problem Solving Team Collaboration Leadership CRM Requirements Gathering
04

Certifications

Foundation of Project Management
Coursera · 2025
Project Initiation: Starting a Successful Project
Coursera · 2025
Project Planning: Putting It All Together
Coursera · 2025
Generative AI for Project Managers
Coursera · 2025
Project Management & Agile Fundamentals
Santander · 2025
Project Risk Management
Coursera · 2025
PMP Exam Preparation Specialization
Coursera · 2025
People Leader Fundamentals
Santander · 2025
Storytelling for Digital Marketing
Telus Digital · 2025
05

Languages

Turkish
Native
English
Fluent · C1
Polish
Conversational · B1